FAQs

FAQ

FREQUENTLY ASKED QUESTIONS

Which Payment do you accept ?

We accept T/T, Western Union, Paypal, Cash, Credit Card.

What is your lead time for the mass order?

About 5- 15 days after getting down payment and confirmation about the samples.

Can you offer customized service?

Yes, welcome OEM orders. Customized service is available.

OEM order with your own logo as per your requirement if the quantity reached enough.

Please contact us to ask for details.

How do you ship the goods and how long does it take to arrive?

We have our own logistics team to ship the goods, and rive customer lower transportation costs.

We usually ship goods by DHL, UPS, FedEx or TNT. Shipment transit time usually takes 3-4 working days to arrive. Airline and sea shipping are also optional.

How to proceed an order ?

Firstly, let us know your requirements. Secondly, We quote according to your requirements or our suggestions. Thirdly, customer confirms the samples and places deposit for formal order. Fourthly, we arrange the production.

Is it OK to print my logo on led light product?

Yes. Please inform us formally before our production and confirm the design firstly based on our sample.

What promise do you have?

Your inquiry related to our products or prices will be replied in 24hrs.

Well-trained and experienced staffs to answer all your enquires in fluent English.

OEM&ODM, any your customized requirement we can help you to design and put into product.

Quotation are offered for your unique design and some our current models.

Protection of your sales area, ideas of design and all your private information.

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